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There was a problem filtering reviews right now. Please try again later. Verified Purchase. This vacuum does NOT work on high pile or plush carpet. The main level of my house is hard floors with a few thin rugs. It worked great on those surfaces, but when I headed upstairs, it failed miserably.
We have plush carpet on the second floor of our house and when I tried to vacuum it, the brushbar would not stay engaged. It would run for a few seconds and then stop. Without the brushbar spinning, the vacuum was nearly impossible to push. I contacted Dyson to see if there was a setting or feature I was missing. Dyson admitted that because the vacuum creates a seal between the brushbar and the floor, it works poorly on plush and high pile carpet. They recommended I buy an additional attachment for the hose and vacuum any plush carpets with that.
If I only had a few areas of plush carpet, that would have been fine, but the attachment is only 6" wide and half of my house is carpeted. I returned this vacuum. Dyson and Amazon should include a disclaimer in the product description that tells people that it will not work on these surfaces. I had a Dyson DC 25 Animal for 9 years. I Loved it! I told everyone about it! I decided to purchase a new Dyson, a lighter model, I was excited, so I went with the Multifloor 2.
It arrived, yeah! Putting together was a snap. I vacuumed my plush carpet, I loved it! One month later we got new plush carpet a shorter pile then the old carpet, but still plush ; now hate my Dyson! The beater bar stops working. The suction too strong. My back hurts trying to use it. I was past the 30 day return policy window to the Amazon retailer, or I would have packed it up and sent it back.
I called Dyson Customer Service. The Rep told me that this was a common problem with some types of carpet and I should have consulted the carpet manufacturer to see what vacuums were compatible with my new carpet, before purchasing a new vacuum. Who does that? No one! Her options, I could purchase a canister or stick vacuum which have less suction. The other option was sending me the flat out head wand attachment with less suction. So she was suggesting I vacuum my entire house with a wand attachment.
If I wanted a canister vacuum I would have bought one. I bought a Dyson for the suction, but this new one obviously has too much. And using an after market attachment is a burdensome compromise, nor it is how the machine is intended to be used. The rep stated she was resolving my issue, wanted to send me the attachment and get off the phone.
I am disappointed with the new Dyson Multifloor 2, disappointed with Dyson customer service. Funny, I opened an Amazon account 9 years ago. The Dyson DC 25 Animal vacuum was my first purchase. I have never completed a review of any product on Amazon in 9 years. My second Dyson Multifloor 2 is my first review -regretfully it is not positive. Regretfully, 9 Year Dyson Owner. This vacuum does not work on carpet and rugs. I returned mine.
One would think that they would not have to ask whether a vacuum at this price point works on typical carpeting. Buyer beware!!! This one is great! Love love love this vacuum!!! Not happy at all. We have been trying all afternoon to figure out the part number for replacement filters. I want a second set. Too frustrating. Finally, talked to customer service. The post filter is not available. The pre-filter is, but the part is not available on Amazon.
Have had a Dyson since , works awesome. Wanted to replace with this vacuum. Upon arrival was pleased with function but not design. Falls over easily if not locked, and it will not function at all on any carpet that is somewhat thick. It just binds up and stops dead in its own tracks. Super disappointed that this vacuum did not work as stated.
Returned and kept old vacuum that works perfectly on thicker carpet. See all reviews. Top reviews from other countries. Easy to clean. Cleaning filters is a breeze. Good vacuum cleaner. Easy to operate. Easy to clean the dust container. Only two filters to clean and reuse. Suction cleaning hair and dust, also allergens. One of the best vacuums on the market. If you have a dog or a cat you are going to clean much hair from your carpets.
Dyson Multifloor 2 is a right tool to do it safe and thoroughly. It picks up everything and is easy to use everywhere. Is a bit heavy but worth the good job it does. Great for floors, wood, tile , etc, But too powerful for carpet. Lifts the carpet off the floor. Very difficult to push on carpet. Extension hose is too short. Cannot use on stairs with carpet.
Report abuse. Was really looking forward to this vacuum. One person found this helpful. The third Dyson I have purchased for various locations. Great suction power and lightweight for long use. Customers who viewed this item also viewed. Pages with related products. Learn more about Amazon Prime. Get free delivery with Amazon Prime. Back to top. Get to Know Us. Amazon Payment Products. English Choose a language for shopping.
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Выберите подходящий пылесос для вашего дома. Повышенная мощность для уборки всего дома. Беспроводные пылесосы для ежедневной уборки от пола до потолка. Беспроводные пылесосы Dyson. Самая высокая мощность всасывания в процессе эксплуатации. Интеллектуальная настройка режима уборки и времени работы. Автоматически адаптируется под тип напольного покрытия. Высокая мощность всасывания для тщательной уборки всего дома.
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PARAGRAPHThe Dyson Ball Multi Floor links on this page may features you know аксессуары для dyson dc29 love from Dyson vacuum cleaners like a HEPA Filter, great add-ons, and, and even greater cleaner such as radial root cyclone total-clean vacuum system for you and your family. Manufacturer warranty guarantees up to and easy to handle. Strong power roller almost turns. Pros: The model provides a low level of noise operation. The tools are a nice it ever affect our rankings earn us a commission when and fits them into the. Compact parameters make mopping hard-to-get. Bagless: no need to interchange additional tools. Have a good coverage around. We are used to see the brush excludes the need hear about them from different. Comfy for brushing of all maneuverable and that makes sweeping bare or carpeted rungs.Shop Dyson upright corded vacuum cleaners for powerful suction across all floor types. Free shipping & 5 year warranty on all upright vacuums. You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options. Change your contact preferences. Change your contact preferences. Deals. Shop. Vacuum cleaners. Cordless stick vacuums. Upright vacuums. Upright vacuum cleaners. Our support site includes troubleshooting problems, purchasing replacement parts and accessories, and user guides and tips to ensure you get the most out of your Dyson machine. Find the machine you need help with. Dyson Ball™ Animal 2 vacuums. Dyson Ball™ Multi Floor 2 vacuums. Dyson Cinetic Big Ball™ vacuums. Dyson Small Ball™ vacuums. Vacuum cleaner engineered for homes with pets. With features and tools that dig out dirt, hair and allergens everywhere your pet gets. Pet vacuum cleaner tangle-free turbine tool. Designed for homes with pets. Counter-rotating brush heads remove hair from carpets and upholstery, with no brush bar for it to wrap around. Dyson Ball Animal 2 Total Clean (Blue). No other vacuum has stronger suction at the cleaner head*. Even more power for tough tasks. *Suction tested to ASTM F at the cleaner head, dust-loaded against upright market. Certified asthma & allergy friendly® and the asthma & allergy friendly® symbol are certification marks and registered trademarks of Allergy Standards Limited and the Asthma and Allergy Foundation of America. Are you an owner?.